We listen, we take action 

At Venture, the feedback we receive from customers and stakeholders is used to inform future strategies and service improvements. We appreciate the efforts our customers go-to to ‘have their say’ and we delight in being able to demonstrate our responsiveness to the customer voice.

If you would like to provide feedback, make a complaint, give a compliment, or appeal a decision, please contact us. All feedback is reviewed carefully and directed to the appropriate team

Please refer to our Contact Us page, Complaints and Appeals Policy for more information. 

How to Submit Feedback, a Complaint, or an Appeal

You can contact us in several ways:

  • Online: Submit a form 
  • By Phone: 08 8981 9804
  • In Person: Visit Venture Housing Office (Monday, Tuesday, Thursday & Friday: 9am to 4.00pm  Wednesday 11am to 4pm)
  • In Writing: PO Box 1468 Nightcliff NT 0814