We ensure all our homes are safe and well-maintained. When things stop working, or need to be repaired, you can help by telling us as soon as you notice.
It’s important that any repairs or maintenance are reported early, and Venture will ensure the repair or maintenance required is completed by one of our registered contractors.
Venture uses the Console Cloud application to manage its tenancies. All Tenants have been invited to the Console Tenant app by their Tenancy & Engagement Manager and are encouraged to use this app to log all maintenance requests. The video below shows how you can access the app to manage your tenancy.
Tenant App - How to for tenants from Console on Vimeo.
If you are having difficulty accessing the app and need to raise a maintenance request, please contact us at 08 8981 9804 or complete our online contact us.