We listen, we take action 

At Venture, the feedback we receive from customers and stakeholders is used to inform future strategies and service improvements. We appreciate the efforts our customers go-to to ‘have their say’ and we delight in being able to demonstrate our responsiveness to the customer voice.

If you would like to provide feedback, whether to make a complaint, provide a compliment or to appeal a decision we have made, you can email us at feedback@venturehousing.org.au which will be sent directly to our Executive Leadership team. 

Please refer to our Contact Us page, Complaints Policy and our Appeals Policy for more information.