We listen, we take action 

At Venture, the feedback we receive from customers and stakeholders is used to inform future strategies and service improvements. We appreciate the efforts our customers go-to to ‘have their say’ and we delight in being able to demonstrate our responsiveness to the customer voice.

If you would like to provide feedback, whether to make a complaint, provide a compliment or to appeal a decision we have made, you can use our online feedback form which will send an alert directly to our Executive Leadership team. 

Please refer to our Contact Us page, Complaints Policy and our Appeals Policy for more information.